What is the return policy for products purchased on Invitationbox.com?

Invitationbox.com has a hassle-free return policy to ensure customer satisfaction. If you are not completely delighted with your purchase, you can return the product within 30 days of receipt for a refund or exchange. All returns must be in their original condition and packaging. Personalized and custom items cannot be returned unless there is an error on the part of Invitationbox.com. To initiate a return, simply contact our customer service team who will provide you with a return authorization number and further instructions. Once the returned item is received and inspected, a refund will be issued to the original form of payment. Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to an Invitationbox.com error.