Updated July 28, 2025

Importcds.com Customer FAQ

Recent Importcds.com Customer Questions

Help me with my Importcds.com customer service issue

Returns and Exchanges

What should I do if I receive a damaged or defective item?

If an item from Importcds.com is damaged or defective, first assess the item's condition and save packaging. Take photos for...

What is the return policy for items purchased on Importcds.com?

Customers can return items to Importcds.com within thirty days if they are unopened and unused. Defective or incorrectly...

How can I check the status of my return?

To check your return status at Importcds.com, customers usually log into their account to access order history and returns....

What payment methods are accepted on Importcds.com?

Importcds.com provides various payment options, including major credit cards and PayPal, enhancing user security. Payment...

Can I cancel or modify my order after it has been placed?

Importcds.com generally has strict policies on order cancellations or modifications once payment has been processed. Quick...

Do you offer any discounts or promotions on Importcds.com?

Importcds.com regularly provides various promotions and discounts, including seasonal sales and special offers. Customers can...

Can I buy gift cards for use on Importcds.com?

As of October 2023, Importcds.com does not provide gift cards for purchase, though customers can buy specific items directly....

Is there a membership program for regular customers?

Importcds.com does not have a formal membership program, but they do provide promotions, discounts, and special deals for...

How long does it take for my order to be delivered?

Delivery times for orders from Importcds.com depend on the chosen shipping method, destination, and warehouse location....

Can I track the shipping status of my order?

Yes, Importcds.com allows customers to track their orders through a confirmation email that contains the tracking number. If...

Are there any international shipping options available?

Importcds.com offers various shipping methods, including international options for customers outside the United States....

What should I do if my order hasn’t arrived?

If an order from Importcds.com has not arrived, start by checking the estimated delivery date and the provided tracking...

What are the shipping costs for my order?

Shipping costs on Importcds.com depend on factors like chosen shipping method, destination, and item weight. During checkout,...

What happens if an item is out of stock?

When a product is out of stock on Importcds.com, it is marked as unavailable and cannot be purchased until restocked. Customers...

Is it possible to pre-order items on Importcds.com?

Importcds.com does allow pre-ordering of items that have not yet been released, helping customers secure their copies....

Can I request a specific title or artist that is not listed on Importcds.com?

Importcds.com does not have a direct way for customers to request specific titles, but it frequently updates its inventory....

How often are new items added to Importcds.com?

New items are frequently added to Importcds.com, influenced by market trends, artist releases, and availability. Customers can...

Can I leave a review for an item I purchased?

Yes, customers can leave reviews for items they purchased at Importcds.com. To do so, they should log into their accounts and...

We look to the Importcds.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Importcds.com issues reported to GetHuman

FAQ Table of Contents

Answers for More Companies

Was this page helpful?Yes Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!