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Idjnow.com Customer FAQ

Top Answers & How-to Guides

What is Idjnow.com's Phone Number?

The question we are asked most often is about how to talk to Idjnow.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Idjnow.com, visit the website, click on the "Sign Up" or "Create Account" link, and fill in your basic...

How can I sign up for your newsletter?

To sign up for Idjnow.com’s newsletter, users should visit the website where they can find a section for subscriptions,...
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Account Management

How do I create an account?

To create an account on Idjnow.com, visit the website, click on the "Sign Up" or "Create Account" link, and fill in your basic...
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How can I sign up for your newsletter?

To sign up for Idjnow.com’s newsletter, users should visit the website where they can find a section for subscriptions,...
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Order Management

How can I cancel or change an order?

To cancel or change an order with Idjnow.com, the ability to do so depends on the order status. If it has shipped, changes may...
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Can I track my order?

Customers can track their orders from Idjnow.com using the tracking number in the confirmation email or by logging into their...
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What is the policy for returns of opened items?

Idjnow.com has a return policy for opened items that depends on the product type and conditions. Opened electronic items may...
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Payment Information

What payment methods are accepted?

Idjnow.com accepts a range of payment methods, including major credit cards like Visa and MasterCard, as well as PayPal for...
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What types of payment options are available for international orders?

Idjnow.com accepts various payment methods for international orders, including major credit cards like Visa and American...
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Returns and Warranties

What is your return policy?

IDJ Now's return policy allows new, unused items to be returned within generally 30 days. Items must be in original packaging...
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Are there any warranties offered on your products?

Idjnow.com generally offers warranties on many products, with specifics varying by manufacturer and product type. Warranties...
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Can I request a price match?

Yes, IDJ Now has a price match policy that allows for adjustments if a lower price is found on the same item from a competitor,...
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Shipping Information

What shipping options are available?

Idjnow.com provides various shipping options, including standard, expedited, and express shipping, catering to different...
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Do you offer international shipping?

Idjnow.com provides international shipping, allowing global customers to order DJ and audio equipment. Shipping policies vary...
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Promotions and Discounts

Are there any discounts or promotions currently available?

Idjnow.com offers various discounts and promotional offers on products for musicians, DJs, and audio professionals, though...
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Are there any loyalty programs for frequent buyers?

Idjnow.com does not specifically offer a loyalty program for regular customers, but they do provide various promotions and...
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