What is your return policy?

Our return policy at Idjnow.com is designed to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, you may return it within 30 days of the purchase date for a full refund, excluding shipping fees. However, please note that all returned items must be in their original packaging and in resalable condition. Additionally, certain items such as software, opened headphones, and customized or personalized products are non-returnable unless defective. To initiate a return, simply contact our customer service team and they will provide you with a return authorization number and further instructions. We strive to make the return process as smooth and hassle-free as possible, ensuring your complete satisfaction with your shopping experience at Idjnow.com.