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Ibis Hotels Customer FAQ

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What is Ibis Hotels's Phone Number?

The question we are asked most often is about how to talk to Ibis Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ibis Hotels Customer Questions

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Room Options

What types of rooms are available at Ibis Hotels?

Ibis Hotels provide several room types, including Standard Rooms for comfort, spacious Family Rooms for groups, vibrant rooms...
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Are there any family-friendly features at Ibis Hotels?

Ibis Hotels aims to provide a family-friendly environment with features like family rooms, children's menus, and activities for...
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Reservations and Changes

How can I make changes to my reservation at Ibis Hotels?

To modify a reservation at Ibis Hotels, customers usually log into their account on the Ibis website or the original booking...
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Can I book a meeting room at Ibis Hotels?

Ibis Hotels provides a range of meeting and conference spaces suitable for various events and group sizes, equipped with modern...
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What is the cancellation policy for Ibis Hotels?

Ibis Hotels has a cancellation policy that depends on the type of rate selected. Flexible rates allow for cancellations before...
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Check-in and Location

Are pets allowed at Ibis Hotels?

Ibis Hotels typically allow pets, but conditions and possible fees may vary by location. It is often required that guests...
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What are the check-in and check-out times at Ibis Hotels?

Ibis Hotels generally have a check-in time starting at 2:00 PM and a check-out time at 12:00 PM. These times may vary by...
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How can I find the nearest Ibis Hotel to my location?

To discover the closest Ibis Hotel, visiting the official Ibis Hotels website is recommended, as it features a convenient...
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Amenities and Services

Do Ibis Hotels offer breakfast options?

Ibis Hotels generally provide breakfast options, often featuring buffet selections with items like pastries, cereals, and...
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What amenities are available at Ibis Hotels?

Ibis Hotels offer a variety of amenities to enhance guest comfort and convenience, including free Wi-Fi, air conditioning,...
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Is there free Wi-Fi at Ibis Hotels?

Ibis Hotels typically provide complimentary Wi-Fi in both common areas and guest rooms, allowing guests to stay connected....
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Do Ibis Hotels provide shuttle service to the airport?

Ibis Hotels may offer airport shuttle services, but this is not guaranteed at all locations. Guests should verify the...
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Loyalty and Offers

Are there any loyalty programs for frequent guests of Ibis Hotels?

Ibis Hotels features the ALL - Accor Live Limitless loyalty program, which allows guests to earn points for stays and redeem...
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Can I earn points through Accor’s loyalty program when I stay at Ibis?

Guests staying at Ibis Hotels can indeed earn points through Accor's loyalty program, known as Accor Live Limitless. Enrollment...
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How do I find special offers or discounts for Ibis Hotels?

To find discounts and special offers for Ibis Hotels, visit the official Ibis or Accor websites, and consider subscribing to...
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