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IHS Connect Customer FAQ

Top Answers & How-to Guides

What is IHS Connect's Phone Number?

The question we are asked most often is about how to talk to IHS Connect customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I reset my password?

To reset a password for IHS Connect, users should visit the login page and click "Forgot Password," then enter their registered...

Can I share my IHS Connect account with colleagues?

IHS Connect accounts are intended for individual use only, prohibiting sharing to maintain security and comply with usage...
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Recent IHS Connect Customer Questions

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Account Management

How do I reset my password?

To reset a password for IHS Connect, users should visit the login page and click "Forgot Password," then enter their registered...
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Can I share my IHS Connect account with colleagues?

IHS Connect accounts are intended for individual use only, prohibiting sharing to maintain security and comply with usage...
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What are the different subscription levels for IHS Connect?

IHS Connect provides various subscription tiers tailored to different user needs, from basic access to essential data to...
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Usage and Features

What are the benefits of using IHS Connect?

IHS Connect offers users extensive advantages, including a rich database for informed decision-making, tailored solutions for...
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What types of services or features are available on IHS Connect?

IHS Connect provides a wide range of services, including a vast database across various industries, analytical tools for data...
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Can I customize my dashboard on IHS Connect?

Users can indeed customize their dashboards on IHS Connect by rearranging widgets, selecting relevant information, and choosing...
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How can I customize notifications for updates on IHS Connect?

IHS Connect allows users to customize their notification settings to improve their experience by receiving relevant updates....
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What types of reports can I generate on IHS Connect?

IHS Connect provides users with a variety of reporting options to meet specific information needs, including analytical reports...
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Accessibility and Compatibility

Can I access IHS Connect on mobile devices?

IHS Connect is accessible on mobile devices, allowing users to easily access information while on the move. The platform is...
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What are the system requirements for using IHS Connect?

IHS Connect requires a reliable internet connection, modern hardware with at least a dual-core processor and four gigabytes of...
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Support and Troubleshooting

What support options are available to IHS Connect users?

IHS Connect provides various support options, including comprehensive help documentation, community forums for user...
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What troubleshooting steps should I take if the site is down?

When IHS Connect is down, first check your internet connection, then clear your browser cache and cookies. Try using a...
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What best practices can I follow for using IHS Connect effectively?

To effectively use IHS Connect, users should familiarize themselves with its features, regularly check for updates, utilize...
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Data and Integrations

How often is content updated on IHS Connect?

IHS Connect updates content based on type and industry, with market data and reports being refreshed regularly to keep up with...
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Is there a limit on the amount of data I can download?

IHS Connect has guidelines for data downloading, and specific limits depend on subscription types. Users generally can download...
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Are there any partnership opportunities with IHS Connect?

IHS Connect is open to various partnership opportunities that align with its mission, such as technology integration and...
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What integrations are available with other platforms?

IHS Connect provides various integrations with third-party platforms to enhance user experience and enable data exchange. It...
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