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How do I change or cancel a reservation made with points?

Asked 3 months ago
To change or cancel a reservation made with points through the Hyatt Gold Passport program, one must follow the specific rules and procedures outlined by Hyatt. Generally, it is possible to modify or cancel a reservation made using points directly through your account on the Hyatt website or mobile app. Once you are logged into your Hyatt account, navigate to the section where your reservations are stored. There, you will find options that allow you to modify or cancel your booking. It is important to review the cancellation policy specific to your reservation, as this may vary based on the terms associated with the booking. Some reservations may incur a penalty or may only be cancelable within a specified time frame. If you prefer to manage reservations through a different method, Hyatt may provide additional avenues for assistance on their website. For the most accurate and detailed information regarding specific policies and procedures, it is advisable to refer to the current web page that addresses reservations, changes, and cancellations.
Answered Aug 21st 2025

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