How do you handle fraudulent transactions on my account?

Hudson Valley Bank takes the issue of fraudulent transactions very seriously and has implemented several measures to help protect customers from such incidents. First and foremost, the bank monitors accounts for unusual or suspicious activity. This involves utilizing advanced technology and algorithms to identify transactions that may not align with your usual spending habits. If any potential fraud is detected, the bank may reach out to you for verification. In the event you notice any unauthorized transactions on your account, it is essential to report these immediately. Hudson Valley Bank provides various communication channels to address such concerns, including online banking features where customers can flag suspicious activity, as well as customer service lines for direct assistance. Once a fraudulent transaction is confirmed, steps are taken to freeze your account to prevent any further unauthorized access. The bank will likely guide you through the process of disputing the transaction and may assist in the recovery of funds where applicable. Customers are usually advised to check their account activity regularly to spot any anomalies. It is also a good practice to keep personal information private and be cautious about sharing account details. For more information about specific policies and security measures, customers may want to look at the current web page related to security services or fraud protection offered by Hudson Valley Bank. This will provide detailed resources and guidance tailored to their needs.