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Hoveround Corporation Customer FAQ

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Product Information

Do I need a prescription to get a Hoveround power wheelchair?

In general, a prescription from a licensed healthcare professional is typically needed to obtain a Hoveround power wheelchair...
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What is the weight capacity of a Hoveround power wheelchair?

Hoveround power wheelchairs generally support users weighing up to 300 pounds, with some models accommodating up to 450 pounds....
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Can I customize my Hoveround power wheelchair?

Yes, Hoveround power wheelchairs can be customized according to individual preferences, offering options like seat sizes,...
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Are accessories or spare parts available for Hoveround power wheelchairs?

Yes, accessories and spare parts for Hoveround power wheelchairs are available, including seat cushions and batteries. Users...
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What colors or styles are available for Hoveround power wheelchairs?

Hoveround provides a range of colors and styles for their power wheelchairs, including classic and vibrant options. Colors may...
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Ordering and Purchasing

How does the ordering process work?

The process for ordering a Hoveround wheelchair is designed to be simple. Customers first assess their mobility needs, then...
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What is the return policy for Hoveround power wheelchairs?

Hoveround Corporation generally allows returns of power wheelchairs within thirty days of purchase, with conditions for item...
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Is there a rental option for Hoveround power wheelchairs?

Hoveround Corporation mainly sells power wheelchairs and does not usually offer rentals. For temporary mobility needs,...
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Are there any financing options for purchasing a Hoveround power wheelchair?

Hoveround Corporation offers financing options for their power wheelchairs, featuring plans that cater to different financial...
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Warranty and Support

Is there a warranty for Hoveround power wheelchairs?

Hoveround power wheelchairs come with a warranty that typically covers components like the frame, motor, battery, and...
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What should I do if my Hoveround malfunctions?

In case of a Hoveround malfunction, first inspect for issues like loose connections or low battery. Resetting power or...
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How often should I perform maintenance on my Hoveround?

Maintenance for a Hoveround is recommended every six months to maintain performance. This should include checking tire wear,...
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Usage and Travel

Can I travel with my Hoveround power wheelchair?

Traveling with a Hoveround power wheelchair is feasible, but one must consider various factors such as travel provider...
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How long does it take to charge a Hoveround power wheelchair?

Charging a Hoveround power wheelchair usually takes between eight to twelve hours, depending on the model and battery type....
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