What is the return policy for Hoveround power wheelchairs?
Asked a year ago
Hoveround Corporation has a customer-focused return policy for power wheelchairs. If unsatisfied with the purchased Hoveround power wheelchair, customers can return it within 30 days of delivery. To initiate a return, customers need to contact Hoveround's customer service and obtain a Return Authorization (RA) number. The power wheelchair must be in its original condition and packaging and shipped back at the customer's expense. A restocking fee may apply. Customized or custom-built power wheelchairs are non-returnable, except for reasons related to manufacturing defects. Hoveround recommends customers thoroughly test the power wheelchair before initiating a return. Overall, the return policy ensures customer satisfaction while maintaining fair conditions for both parties involved.
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