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Houseofantiquehardware.com Customer FAQ

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What is Houseofantiquehardware.com's Phone Number?

The question we are asked most often is about how to talk to Houseofantiquehardware.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I place an order?

Placing an order on Houseofantiquehardware.com is easy. Browse the catalog by category, select your products, add them to your...

How do I create an account?

To create an account on Houseofantiquehardware.com, visit the website and find the option to sign up, usually in the header or...
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Recent Houseofantiquehardware.com Customer Questions

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Ordering and Accounts

How do I place an order?

Placing an order on Houseofantiquehardware.com is easy. Browse the catalog by category, select your products, add them to your...
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How do I create an account?

To create an account on Houseofantiquehardware.com, visit the website and find the option to sign up, usually in the header or...
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Can I cancel or modify my order after it has been placed?

Once an order with House of Antique Hardware is placed, options to cancel or change it depend on the order's processing stage....
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Payment and Shipping

What payment methods do you accept?

Houseofantiquehardware.com accepts various payment options, including major credit cards like Visa, MasterCard, American...
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Do you offer international shipping?

While House of Antique Hardware has a diverse range of products, their website does not clearly mention international shipping....
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Can I track my order?

Yes, order tracking is generally available after shipment, and customers receive a confirmation email with a tracking number....
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What are the shipping options available for large items?

When purchasing large items from Houseofantiquehardware.com, customers usually have several shipping options, primarily freight...
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Returns and Policies

What is your return/refund policy?

House of Antique Hardware has a return policy that allows most items to be returned within thirty days, provided they are...
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What if the item I want is out of stock?

If an item is out of stock on the House of Antique Hardware website, you can frequently check back for updates, explore similar...
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Do you offer discounts or promotions?

Houseofantiquehardware.com does offer discounts and promotions that can change throughout the year. Customers should regularly...
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Store Information

Do you have a physical store I can visit?

House of Antique Hardware operates primarily as an online retailer, making a variety of antique hardware accessible from home....
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Do you provide assembly services for the products?

Houseofantiquehardware.com does not typically offer assembly services for its products, focusing instead on providing...
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Product Information

Are your products made from genuine antique materials?

House of Antique Hardware features both authentic antique items and high-quality reproduction products. Original antiques are...
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What types of products are considered genuine antique hardware?

Genuine antique hardware consists of items that are at least one hundred years old, showcasing craftsmanship from earlier...
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How do I care for antique hardware once purchased?

Caring for antique hardware involves understanding its material. For metals, clean with mild soap and avoid abrasives. Brass...
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