© GetHuman Inc.

Honor Customer FAQ

Top Answers & How-to Guides

What is Honor's Phone Number?

The question we are asked most often is about how to talk to Honor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Honor customer service, get an answer now.
Contact Honor customer service

Recent Honor Customer Questions

Help me with my Honor customer service issue

Device Setup and Transfer

How do I set up my Honor device?

Setting up an Honor device is straightforward, starting with language selection and Wi-Fi connection. Then, users sign in to...
Read more

How do I transfer data to my new Honor phone?

Users can easily transfer data to a new Honor phone using the Phone Clone app, which allows the transfer of various files from...
Read more

Product Information

What products does Honor offer?

Honor has a broad selection of products including smartphones, wearables, tablets, and accessories. Their smartphones cater to...
Read more

What accessories are compatible with Honor devices?

Honor devices are compatible with a wide range of accessories including protective cases, chargers, power banks, headphones,...
Read more

What features make Honor smartphones unique?

Honor smartphones are characterized by exceptional camera quality, powerful performance, sleek designs, and user-friendly...
Read more

Are Honor devices compatible with international networks?

Honor devices are generally designed for international network compatibility, but specific support varies by model and network...
Read more

Software and Updates

Are there software updates available for Honor devices?

Honor devices do receive periodic software updates that enhance performance, improve security, and add features. The...
Read more

How can I check for software updates on my Honor device?

To check for software updates on an Honor device, users should go to the "Settings" app, navigate to "System & updates," and...
Read more

Troubleshooting and Support

How can I troubleshoot common issues on my Honor smartphone?

To troubleshoot common issues on an Honor smartphone, users can restart the device, close unnecessary background apps, check...
Read more

What should I do if I forget my Honor device password?

If the password for an Honor device is forgotten, users can try to recall it or variations. If unsuccessful, the "Forgot...
Read more

Is there customer support available for Honor products?

Honor offers customer support for its devices, available through various channels. Users can locate FAQs, manuals, and...
Read more

Warranty and Returns

Can I return or exchange my Honor device?

Returning or exchanging an Honor device depends on the company's specific terms, which usually include a limited return period....
Read more

What is the warranty policy for Honor products?

Honor products generally come with a manufacturer's warranty for defects in materials and workmanship during normal use,...
Read more

Device Management

How do I reset my Honor device to factory settings?

To restore an Honor device to its factory settings, navigate to the "Settings" app, then select "System" or "Advanced...
Read more

What is the battery life like on Honor smartphones?

Honor smartphones generally offer impressive battery life, featuring large capacities, software optimization, and fast charging...
Read more
We look to the Honor issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Honor issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!