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Honey App Customer FAQ

Top Answers & How-to Guides

How do I Contact Honey App Customer Service?

The question we are asked most often is about how to talk to Honey App customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create a Honey account?

To create a Honey account, visit joinhoney.com and find the sign-up option. Enter your email and create a password, then verify...

What should I do if I lose access to my Honey account?

If you lose access to your Honey account, first try resetting your password using the "Forgot Password" option on the login...
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General Information

What is the Honey App and how does it work?

The Honey App is a free utility that assists users in saving money during online shopping by automatically applying coupon...
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Is there a cost associated with using Honey?

Honey App is completely free for users, offering features like coupon codes and price tracking without any fees. It earns...
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Does Honey have a referral program?

Honey offers a referral program that rewards users for inviting friends. When a referred friend signs up and makes an eligible...
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What privacy measures does Honey have in place?

Honey App prioritizes user privacy with multiple protective measures, such as encryption for data security and a commitment not...
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Does Honey work with all online retailers?

Honey App supports many popular online retailers across various categories but does not work with every store. Users can verify...
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Installation and Setup

How do I install the Honey browser extension?

To install the Honey browser extension, you simply open your web browser and go to joinhoney.com. From there, click the option...
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Can I use the Honey App on mobile devices?

The Honey App is compatible with mobile devices, functioning well via its mobile site and browser extension. While there is no...
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How do I uninstall the Honey browser extension?

To uninstall the Honey browser extension, users should follow specific steps based on their browser. In Chrome, access the...
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How do I create a Honey account?

To create a Honey account, visit joinhoney.com and find the sign-up option. Enter your email and create a password, then verify...
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What should I do if I lose access to my Honey account?

If you lose access to your Honey account, first try resetting your password using the "Forgot Password" option on the login...
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Discounts and Rewards

What types of discounts can I find with Honey?

Honey provides various discounts, including coupon codes for percentage-off, fixed savings, free shipping, and buy-one-get-one...
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How does Honey find coupon codes?

Honey utilizes advanced technology and user contributions to discover and generate coupon codes. It scans retailer websites for...
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Can I earn rewards with the Honey App?

Yes, users can earn rewards with Honey through a program called Honey Gold, where points accumulate from purchases at...
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What should I do if Honey is not applying discounts?

If discounts are not being applied by Honey, check that the extension is installed correctly and enabled. Ensure the website...
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Can I share my Honey rewards with others?

Honey rewards are linked to an individual account and cannot be transferred directly to others. However, users can still share...
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We look to the Honey App issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Honey App issues reported to GetHuman
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