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Home2 Suites Customer FAQ

Top Answers & How-to Guides

What is Home2 Suites's Phone Number?

The question we are asked most often is about how to talk to Home2 Suites customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any accessible rooms for guests with disabilities?

Yes, Home2 Suites offers accessible rooms for guests with disabilities. We prioritize ensuring a comfortable stay for all our guests...
Ask any question you have about Home2 Suites customer service, get an answer now.

Amenities

What amenities are included in the rooms?

Our rooms at Home2 Suites are designed to provide you with all the comfort and convenience you need during your stay. Each room is...

Rates

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Home2 Suites. Start your day off right with our complimentary breakfast offering a variety...

Pets

Are pets allowed at Home2 Suites?

Yes, pets are allowed at Home2 Suites. We understand that your pet is a part of your family, and we welcome them to stay with you during...

Wi-Fi

Do the rooms have Wi-Fi?

Yes, all rooms at Home2 Suites are equipped with complimentary Wi-Fi. Whether you are traveling for business or leisure, we understand...

Parking

Is parking available at the hotel?

Yes, parking is available at Home2 Suites. Our hotel provides complimentary parking for all guests. Whether you are arriving by car...

Fitness Facilities

Are there any fitness facilities at Home2 Suites?

Yes, Home2 Suites offers fitness facilities for guests. Our hotel is committed to promoting a healthy lifestyle and providing convenience...

Cancellation Policy

What is the cancellation policy?

Our cancellation policy is designed to provide flexibility to our guests. Guests can cancel their reservation up to 24 hours prior...

Smoking Rooms

Are there any smoking rooms at the hotel?

No, Home2 Suites is a 100% smoke-free hotel. We pride ourselves in providing a clean and healthy environment for all our guests. Therefore,...

Late Check-Out

Can I request a late check-out?

Yes, you can request a late check-out at Home2 Suites. We understand that sometimes you may need a bit more time before checking out....

Shuttle Service

Do you offer a shuttle service to the airport?

Yes, Home2 Suites offers a convenient shuttle service to and from the airport for our valued guests. Our complimentary shuttle operates...

Pool

Is there a pool at Home2 Suites?

Yes, Home2 Suites features a sparkling pool for guests to enjoy. Our hotel understands the importance of relaxation and recreation...

Accessibility

Are there any accessible rooms for guests with disabilities?

Yes, Home2 Suites offers accessible rooms for guests with disabilities. We prioritize ensuring a comfortable stay for all our guests...

Help me with my Home2 Suites customer service issue

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