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What is Hollister's clothing exchange policy?

Asked 4 months ago
Hollister's clothing exchange policy generally allows customers to return or exchange items within a certain period of time, typically thirty days from the date of purchase. It is important to note that the items must be in their original condition, which means they should not be worn, washed, or altered. Additionally, the original tags should still be attached. Customers may return or exchange products both in-store and online, although the procedures may differ slightly depending on how the original purchase was made. For in-store exchanges, customers should visit any Hollister location with their items, accompanied by proof of purchase, such as a receipt or packing slip. If items were purchased online, customers may need to follow specific online return instructions, which can usually be found on the official Hollister website. Refunds are typically processed back to the original payment method within a few business days. If a customer is unsure about details related to exchanges or returns, or if there are any special promotions or exceptions, it may be beneficial to check the current web page for the most updated information regarding the exchange policy.
Answered Jul 21st 2025

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