Updated July 10, 2025

Holiday Inn Express Customer FAQ

Recent Holiday Inn Express Customer Questions

How to contact holiday inn corporate

We're sorry, but we can't provide the contact details for Holiday Inn Express's Corporate offices directly. However, there is a link to the most up-to-date contact information right here on this page that you are viewing at the moment which should provide the information you need. Just look for the "Contact Us" section.

Asked May 8, 2024 2:03 AM

Help me with my Holiday Inn Express customer service issue

Check-in and Check-out

What is the check-in and check-out time at Holiday Inn Express?

At Holiday Inn Express, the usual check-in time is around 3:00 PM and check-out is usually at 11:00 AM. These times may differ...

Can I request a late check-out at Holiday Inn Express?

Guests at Holiday Inn Express can request a late check-out, but it is dependent on availability and location. It is recommended...

Is breakfast included in the room rate?

Holiday Inn Express generally includes a complimentary breakfast in the room rate, featuring various hot and cold food options....

Do Holiday Inn Express hotels have Wi-Fi?

Holiday Inn Express hotels typically offer complimentary Wi-Fi, accessible in guest rooms and common areas. While connection...

Are there any fitness facilities available?

Most Holiday Inn Express hotels provide fitness facilities, usually featuring equipment like treadmills, bikes, and weights....

Is parking available at Holiday Inn Express hotels?

Parking options at Holiday Inn Express hotels differ by location. Many offer free on-site parking, while some urban locations...

Do Holiday Inn Express hotels offer room service?

Holiday Inn Express hotels generally do not provide traditional room service as found in luxury hotels. Instead, they focus on...

What amenities are included in the rooms?

Holiday Inn Express hotels typically feature various amenities to enhance guest comfort, such as complimentary Wi-Fi,...

Do Holiday Inn Express hotels allow pets?

The pet policies at Holiday Inn Express hotels differ by location, with some allowing pets while others do not. Guests should...

What is the cancellation policy for reservations?

The cancellation policy at Holiday Inn Express varies based on factors like rate type and location. Generally, they offer...

Is smoking allowed in Holiday Inn Express hotels?

Smoking regulations at Holiday Inn Express hotels differ by location. Most hotels are non-smoking, prohibiting smoking in rooms...

Are there any meeting or event spaces available?

Many Holiday Inn Express hotels do provide meeting and event spaces for various types of gatherings, with features varying by...

Do Holiday Inn Express hotels offer shuttle services?

Many Holiday Inn Express locations do provide shuttle services, but availability varies by property. It is advisable for guests...

Are there family-friendly services available at Holiday Inn Express?

Holiday Inn Express provides various family-friendly amenities, including spacious rooms, cribs or rollaway beds, complimentary...

Are there any discounts or rewards programs available?

Holiday Inn Express has discounts and rewards programs including the IHG Rewards, where members earn points for stays that can...

Are there any loyalty programs offered by Holiday Inn Express?

Holiday Inn Express is part of the IHG Rewards program, allowing guests to earn and redeem points for various rewards. Members...

We look to the Holiday Inn Express issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Holiday Inn Express issues reported to GetHuman

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