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What is the Hodinkee warranty policy?

Asked 2 years ago
Hodinkee offers a warranty policy that generally covers defects in materials and workmanship for watches purchased from their shop. The details of the warranty can sometimes vary by brand and model, but typically, Hodinkee provides a two-year warranty on new timepieces. This warranty is applicable to the original purchaser and is not transferable. It covers a range of issues such as mechanical failures and other defects that are not caused by misuse, neglect, or normal wear and tear. While the specifics of what is covered can vary, it is important for customers to retain their proof of purchase, as this will be needed to process any warranty claims. Hodinkee has become known for its commitment to quality and customer satisfaction, so their warranty policy reflects that emphasis. In certain cases, if a watch requires servicing outside of warranty, Hodinkee may offer repair services which can be discussed directly with them. For detailed information regarding the warranty for a specific watch or to understand the process fully, it is advisable for customers to check the current webpage dedicated to warranty information or contact the support team through the website. This way, customers can ensure they have the most accurate and relevant information for their purchase.
Answered Sep 19th 2025

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