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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Hockeymonkey.com, there is usually a limited window during which a customer may cancel or modify their order. Generally, if an order has not yet been processed for shipping, it may be possible to make changes or cancel it entirely. However, it is important to act quickly, as orders may be processed very rapidly once they are confirmed. Customers should always check the order status in their account on the Hockeymonkey.com website to determine if changes can be made. If the order is still in a pending state, there may be options for modification or cancellation. However, once the order has progressed into the shipping stage, it may no longer be feasible to make any adjustments. For precise details regarding order cancellations and modifications, customers may want to refer to the specific policies outlined on the Hockeymonkey.com site. There, one can find up-to-date information on how to proceed with an order, including any necessary steps or contact methods if needed. It is advisable to visit the website for the most accurate and timely assistance.
Answered Sep 17th 2025

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