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Hobbyexpress.com Customer FAQ

Top Answers & How-to Guides

What is Hobbyexpress.com's Phone Number?

The question we are asked most often is about how to talk to Hobbyexpress.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I create an account?

To create an account on Hobbyexpress.com, users should go to the website and look for an option to sign up or register. By...

What should I do if I forgot my password?

If an individual forgets their Hobbyexpress.com password, they can recover it by clicking the "Forgot Password" link on the...
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Recent Hobbyexpress.com Customer Questions

Help me with my Hobbyexpress.com customer service issue

Order Tracking

How do I track my order?

To monitor an order from Hobbyexpress.com, customers can rely on a confirmation email containing tracking details and links to...
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Can I cancel or modify my order?

Hobbyexpress.com generally permits order cancellations and modifications, but conditions vary based on order status and timing....
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Account Management

How can I create an account?

To create an account on Hobbyexpress.com, users should go to the website and look for an option to sign up or register. By...
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What should I do if I forgot my password?

If an individual forgets their Hobbyexpress.com password, they can recover it by clicking the "Forgot Password" link on the...
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How can I provide feedback on my shopping experience?

To share your shopping experience with Hobbyexpress.com, you can look for feedback forms or surveys on their website, check for...
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Hobby and Craft Resources

How can I subscribe to your newsletter?

To subscribe to the newsletter from Hobbyexpress.com, visit their homepage where you can find the option to sign up, typically...
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What types of hobbies or craft supplies do you specialize in?

Hobbyexpress.com offers an extensive variety of hobby and craft supplies. This includes items for model building, art supplies...
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Do you hold workshops or events related to crafting?

Hobbyexpress.com specializes in providing crafting supplies rather than hosting workshops or events. However, the community...
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Are there any instructional resources available for beginners?

Hobbyexpress.com offers numerous instructional materials ideal for beginners, including guides, video tutorials, and articles...
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Shipping Information

Do you offer international shipping?

Yes, Hobbyexpress.com does provide international shipping for various products. Details on eligible countries, costs, and...
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How long does shipping take?

Shipping times at Hobbyexpress.com can differ based on the chosen shipping method, destination, and processing time. Standard...
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Payment and Discounts

What payment methods do you accept?

Hobbyexpress.com offers several payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer discounts or promotions?

Hobbyexpress.com often features varying discounts and promotions, including seasonal sales and offers for newsletter...
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Return and Policy

What is your return policy?

Hobbyexpress.com generally allows returns within thirty days if items are unused and in original condition. However, exceptions...
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Do you offer gift wrapping services?

Hobbyexpress.com generally does not provide gift wrapping services through their online platform, but certain items may be...
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