What is your return policy?

Asked 6 months ago
Our return policy at Hobbyexpress.com is designed to ensure customer satisfaction. We understand that sometimes items may need to be returned or exchanged, and we strive to make this process as easy as possible. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item for a full refund or exchange. The item must be in its original packaging and in the same condition as when it was received. Shipping fees are non-refundable unless the return is due to our error. To initiate a return, simply contact our customer service team with your order information. We will provide you with a return authorization and detailed instructions on how to proceed. At Hobbyexpress.com, we value our customers and aim to ensure a hassle-free return experience.
Adam Goldkamp is the editor / author responsible for this content.
Answered Nov 2, 2023

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