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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Havertys, the process for cancellation or changes can vary based on the status of the order. If the order is still in the processing stage and has not yet been shipped, it may be possible to cancel or modify the order. However, once the order has been shipped or is already in transit, it may no longer be eligible for any changes or cancellation. It is important for customers to review the specific terms and conditions associated with their purchase, as well as any policies regarding cancellations and modifications. Typically, the best approach for customers who wish to cancel or alter an order is to act quickly, as timing can affect the ability to make changes. For the most accurate and tailored information regarding an individual order, it is advised to check the current web page for Havertys. This page often contains up-to-date contact information and clear instructions on how to proceed with inquiries related to orders.
Answered Sep 6th 2025

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