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How do I return an item?

Asked 2 years ago
Returning an item purchased from HauteLook.com is a straightforward process that is designed to ensure customer satisfaction. HauteLook typically provides a return policy that allows customers to return items within a specific timeframe, usually within thirty days of delivery. It is important for customers to review the return policy on the current website, as specific details may vary based on the type of item or the promotion during which it was purchased. To initiate a return, customers should follow a few simple steps. First, they should locate their order confirmation email, which contains information about the purchased items and the order number. Next, customers can visit the HauteLook website and log into their account, where they can find an option to request a return. After selecting the items they wish to return, they may be provided with a return shipping label, which may need to be printed. Once the return shipment is ready, customers should carefully pack the items in their original packaging, if possible, to prevent any damage during transit. When they drop off the package at the designated shipping carrier, it is advisable to keep the tracking information until the return has been fully processed. Upon receiving and inspecting the returned items, HauteLook will typically issue a refund to the original payment method within a certain time frame. For more specific guidance or updates regarding the return process, it is advisable to check the HauteLook website directly for the most accurate and detailed information.
Answered Aug 13th 2025

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