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Harvard Pilgrim Healthcare Customer FAQ

Top Answers & How-to Guides

What is Harvard Pilgrim Healthcare's Phone Number?

The question we are asked most often is about how to talk to Harvard Pilgrim Healthcare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I add or remove dependents from my Harvard Pilgrim plan?

Yes, you can add or remove dependents from your Harvard Pilgrim plan. If you experience a change in your family situation such as marriage,...
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About

What is Harvard Pilgrim Healthcare?

Harvard Pilgrim Healthcare is a non-profit health insurance company based in New England. Our organization offers comprehensive health...
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Types of Plans

What types of health insurance plans does Harvard Pilgrim offer?

Harvard Pilgrim Healthcare offers a variety of health insurance plans to meet diverse needs. These include individual and family plans,...
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Out-of-Network

Can I use my Harvard Pilgrim insurance out-of-network?

Yes, Harvard Pilgrim members have the flexibility to receive healthcare services from providers who are not in their network. However,...
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Coverage

What is the coverage for prescription medications under Harvard Pilgrim plans?

Under Harvard Pilgrim plans, prescription medication coverage varies depending on the specific plan. However, all plans include coverage...
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Cost-Sharing

What is the cost-sharing structure of Harvard Pilgrim plans?

The cost-sharing structure of Harvard Pilgrim plans varies depending on the specific plan chosen by the member. Generally, Harvard...
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Enrollment

Can I add or remove dependents from my Harvard Pilgrim plan?

Yes, you can add or remove dependents from your Harvard Pilgrim plan. If you experience a change in your family situation such as marriage,...
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Help me with my Harvard Pilgrim Healthcare customer service issue

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