What is your policy on substitutions in gift baskets?

Harry & David has a thoughtful approach when it comes to substitutions in their gift baskets. Generally, they strive to provide customers with the best possible experience by ensuring that the contents of their gift baskets meet expectations. In situations where certain items are out of stock or unavailable, Harry & David may substitute items with similar value and quality to maintain the overall theme and purpose of the gift basket. This practice is designed to ensure that the customer still receives a delightful assortment of gourmet treats or products. The specific policy on substitutions may vary depending on the type of basket or the particular items selected. Customers are encouraged to check the product descriptions or the details provided while placing an order to understand better what to expect regarding substitutions. Additionally, for any specific preferences or restrictions, customers can consider looking for customization options that Harry & David occasionally offers. If you would like to view more detailed information about substitutions, including specific policies or examples, it is advisable to explore the relevant sections on the Harry & David website. There, one can find the most current information regarding gift basket orders and any applicable substitution policies.