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Hardwareandtools.com Customer FAQ

Top Answers & How-to Guides

What is Hardwareandtools.com's Phone Number?

The question we are asked most often is about how to talk to Hardwareandtools.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account at Hardwareandtools.com, visit their homepage and find the "Sign Up" option. Fill out the registration...

Can I cancel or change my order after it has been placed?

Once an order is placed on Hardwareandtools.com, it is quickly processed, limiting chances of cancellation or change. If action...
Ask any question you have about Hardwareandtools.com customer service, get an answer now.
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Recent Hardwareandtools.com Customer Questions

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Account Management

How do I create an account?

To create an account at Hardwareandtools.com, visit their homepage and find the "Sign Up" option. Fill out the registration...
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Can I cancel or change my order after it has been placed?

Once an order is placed on Hardwareandtools.com, it is quickly processed, limiting chances of cancellation or change. If action...
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Do you offer gift cards?

Hardwareandtools.com does not clearly indicate if they provide gift cards. Many similar retailers do, so it is a good idea to...
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Payment and Billing

What payment methods do you accept?

Hardwareandtools.com usually offers various payment options, including credit and debit cards from major brands, digital...
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Are sales taxes added to my order?

Sales tax may be added to orders from Hardwareandtools.com based on shipping location and state laws. Typically, it will be...
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Shipping Information

Can I track my order?

Yes, orders from Hardwareandtools.com can be tracked through a confirmation email containing tracking details, including a...
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Do you offer international shipping?

Hardwareandtools.com does not explicitly mention standard international shipping. However, shipping policies may vary based on...
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What is your shipping policy?

Hardwareandtools.com has a shipping policy that prioritizes timely delivery, with processing typically taking one to several...
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Returns and Warranties

What is your return policy?

Hardwareandtools.com has a clear return policy that allows returns within a specified timeframe, depending on the product type....
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Are there any warranties on your products?

Hardwareandtools.com offers various products with warranties that differ by manufacturer and item. Many products have...
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Can I return an item if I used it?

Returning a used item to Hardwareandtools.com is generally not permitted, especially for tools and hardware. Returns may be...
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What is the process for warranty claims?

To initiate a warranty claim with Hardwareandtools.com, customers should gather their original purchase receipt, review the...
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Store Locations

Do you have a physical store location?

Hardwareandtools.com operates exclusively online, lacking physical store locations. This allows them to maintain competitive...
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What materials are your tools made of?

Hardwareandtools.com features tools made from various materials including metals like stainless steel, carbon steel, and alloys...
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