What is your return policy?

At Hardwareandtools.com, we have a customer-friendly return policy. We understand that sometimes items may not meet your expectations, and we aim to ensure your satisfaction. We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please note that certain products may have different return requirements, so we recommend checking the specific item's page for details. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization. We offer multiple options for returning items, including in-store drop-off or prepaid shipping labels. Once we receive the returned items, we will promptly process your refund or exchange. Please refer to our detailed return policy for more information, and feel free to reach out to our knowledgeable and friendly customer support team for any further assistance.