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Hanes Clothing Customer FAQ

Top Answers & How-to Guides

What is Hanes Clothing's Phone Number?

The question we are asked most often is about how to talk to Hanes Clothing customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Hanes Comfort Guarantee?

The Hanes Comfort Guarantee ensures that every customer is completely satisfied with their purchase. It represents the brand's commitment...
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Recent Hanes Clothing Customer Questions

I want to re order my bra but can't find it # 15763

We're sorry for any inconvenience you're experiencing. It seems the product number you've mentioned (#15763) might be discontinued or not currently available on Hanes. Occasionally, Hanes retires certain styles or they may be temporarily out-of-stock. We recommend searching for a similar style, or using Hanes' Bra Finder tool to locate a new match based on your preferences and needs.
Asked Mar 29, 2024 7:11 PM

Help me with my Hanes Clothing customer service issue

Order Tracking

How do I track my order?

To track your order, visit our website and log into your account. Once logged in, you can easily access your order history and track...
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Return Policy

What is the return policy?

Our return policy at Hanes Clothing is designed to ensure customer satisfaction. We offer a hassle-free and convenient return process....
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Payment Methods

What payment methods do you accept?

At Hanes Clothing, we strive to make your shopping experience as convenient as possible. To ensure seamless transactions, we accept...
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Sizing Chart

What is the sizing chart for Hanes clothing?

The sizing chart for Hanes clothing is designed to help customers choose the right fit. We understand the importance of finding the...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or make changes to your order after it has been placed, but it is important to act quickly. Hanes strives to process...
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Promotions

Are there any discounts or promotions currently available?

Yes, Hanes Clothing offers various discounts and promotions on a regular basis. Customers can find ongoing deals and special offers...
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International Shipping

Is international shipping available?

Yes, international shipping is available for Hanes Clothing. We understand the need to cater to customers outside the United States...
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Clothing Lines

What is the difference between the different Hanes clothing lines?

The different Hanes clothing lines offer unique features to cater to various customer preferences. ComfortSoft is known for its ultra-soft...
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Bulk Pricing

Do you offer bulk or wholesale pricing?

Yes, we offer bulk or wholesale pricing for our products. At Hanes Clothing, we understand the importance of providing our customers...
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Physical Stores

Can I buy Hanes clothing in physical stores?

Yes, you can purchase Hanes clothing from various physical stores. Hanes products are widely available at numerous retail outlets,...
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Comfort Guarantee

What is the Hanes Comfort Guarantee?

The Hanes Comfort Guarantee ensures that every customer is completely satisfied with their purchase. It represents the brand's commitment...
Read more
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