The Handy app is a convenient means of accessing Handy services on your account. If you prefer to use the Handy mobile app, follow these steps to update your payment information:
Open the Handy app on your mobile device and log in to your account. Once you're logged in, navigate to the account page. You can usually find this option by tapping your profile picture or icon, typically at the screen's top right corner. If your app fails to start or load any features, it may be a result of a poor internet connection.
On the Account page, look for the "Update Payment" option. Tap on it to proceed to the next step.
After tapping on "Update Payment," you will be presented with a screen where you can update your payment information. Look for the "Update" button and tap on it to continue. A form will appear on the screen, requiring your new credit card information. Fill in the required fields with accurate and up-to-date details. Make sure to double-check the information you entered before submitting it.
Once you have completed these steps, your payment information will be updated, and you will be ready to use Handy's services with your new credit card.
If you prefer to update your payment information on the Handy web version, follow these steps:
Your device must be connected to the internet before you try accessing the Handy website. After checking and verifying that it's working, open a secure browser and Google the Handy website. Log in to your account, and once you're logged in, navigate to the Account page.
Check the top right corner of the page for your profile icon and click it. This opens up various options related to your account; from here, you can make changes. Within the options, look for the one labeled "Account."
The account option gives access to other elements your Handy account depends on. Look for the "Update Credit Card Information" option on the Account page. Click on it to proceed to the next step. If you are unable to find this section, or if you fail to get this far, the customer support team is available to help you.
The next step opens up a new page with slots where you can update your credit card information. Fill in the required fields with accurate and up-to-date details. Ensure that you double-check the information you entered before submitting it. Entering the wrong details will lead to payment errors, and you may encounter losses as a result. It's best to have your physical card with you when updating such details so that you can refer to it. If you can't access your card, you can use previous receipts that contain the required information.
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