The good thing about having a Handy account is that you don't really need to do anything if you want to recover it. Just log back in using the same credentials, and you'll be able to use the platform again.
You can, of course, decide to create another account with Handy. However, you'll need to provide them with another email address to do this. You can also use your Facebook account to create an account with Handy.
Yes, you can change your phone number and email address by logging in to your account and going to the Account page. Just follow the prompts to change or update your phone number or email address.
If you just want to edit an address for a specific booking, you may do this using the app. Just visit the account page, look for the booking and change the address.
Yes, you may choose not to receive any marketing emails from Handy. Keep in mind that you'll still be getting important emails such as invoices and confirmations. Below are the steps to unsubscribing from Handy's marketing emails:
For text messages, you can opt out by replying STOP to any text message you receive from Handy.
If you're active with Handy and want to change your payment information, you can do this using the website and the app. Check the steps below to update your payment information using the web and the mobile app.
Web:
App:
Make sure you type in the card information correctly to avoid other problems. You can also use Android Pay and Apple Pay when paying for Handy services. If you have further questions about your Handy account, please don't hesitate to contact Customer Support.
Handy's support team is available around the clock to answer queries and other issues. You can contact them if you're having issues with your booking or if you're getting unsatisfactory service. When contacting Handy Customer Support, we recommend providing them with documentation such as screenshots or photos you've taken to make it easier for them to investigate the issue. You may contact them via the live chat.
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