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What is your return policy?

Asked 2 years ago
Hancock Fabrics has a return policy that is designed to ensure customer satisfaction while maintaining quality standards. According to their guidelines, customers generally have a specific time frame within which they can return items, typically around thirty days from the date of purchase. The items must be in their original condition, which means they should be unused and unwashed, and include any original packaging or tags. Certain items, however, may have different return stipulations, particularly those that are clearance, custom, or special order items. Additionally, it is important for customers to retain their receipt or proof of purchase, as this will often be required when initiating a return. In terms of obtaining the most accurate and up-to-date information regarding the return policy, it is advisable to check the current web page of Hancock Fabrics. They often provide detailed descriptions of policies that can change, so reviewing the most recent guidelines will be beneficial. This will also allow customers to understand if there are any specific procedures that need to be followed when returning items.
Answered Aug 16th 2025

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