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Hair1.com Customer FAQ

Top Answers & How-to Guides

What is Hair1.com's Phone Number?

The question we are asked most often is about how to talk to Hair1.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Hair1.com customer service, get an answer now.
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Recent Hair1.com Customer Questions

Help me with my Hair1.com customer service issue

Order Issues

What should I do if I receive a damaged or incorrect item?

If a customer receives a wrong or damaged item from Hair1.com, they should first inspect the package and item and take pictures...
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How long does it usually take for orders to be delivered?

Delivery times for orders from Hair1.com depend on factors like shipping method and destination. Standard shipping usually...
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Can I track the status of my order?

Customers of Hair1.com can typically track their shipments using a tracking number provided once the order ships. By logging...
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Can I cancel or modify an order after it has been placed?

Once an order is placed on Hair1.com, cancellation or modification options may be limited, and quick action is essential. It is...
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Product Information

What types of hair products does Hair1.com offer?

Hair1.com features a wide array of hair products suitable for various needs, including shampoos, conditioners, treatments, and...
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Are the products on Hair1.com suitable for all hair types?

Hair1.com features a wide array of hair care products tailored for different hair types and concerns, including straight, wavy,...
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Are the products on Hair1.com tested on animals?

While Hair1.com does not specifically state its stance on animal testing, many beauty brands are adopting cruelty-free...
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Payment and Shipping

Do you offer international shipping?

Hair1.com does offer international shipping, allowing customers worldwide to purchase products. Shipping policies differ by...
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What are the payment options available on Hair1.com?

Hair1.com generally offers various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Returns and Discounts

What is your return policy?

Hair1.com has a return policy allowing items to be returned in their original, unused condition within a set timeframe. Some...
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Do you offer any discounts or promotions?

Hair1.com does provide occasional discounts and promotions, which can change based on various factors. Customers should...
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Do you have a loyalty program for frequent customers?

Hair1.com does not currently list a loyalty program for regular customers, but they may provide periodic promotions or...
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