© GetHuman Inc.

HP Magcloud Customer FAQ

Top Answers & How-to Guides

How do I Contact HP Magcloud Customer Service?

The question we are asked most often is about how to talk to HP Magcloud customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about HP Magcloud customer service, get an answer now.
Contact HP Magcloud customer service

Recent HP Magcloud Customer Questions

I’m trying to purchase the February 2024 issue 29

We're sorry, but we cannot provide real-time support for specific purchasing issues. Generally, you can purchase from HP Magcloud by going to the website, looking up the issue you wish to purchase and following the instructions for buying it. Make sure to check if the particular issue you want is available. If you have done all these and still can't purchase, there could be a temporary issue with the website or the specific issue could be sold out or not yet available.
Asked Mar 9, 2024 5:48 PM

Help me with my HP Magcloud customer service issue

Getting Started

What formats do you accept for submission?

HP MagCloud primarily accepts PDF files for submissions due to their reliability in printing. While PDF is preferred, some...
Read more

How do I get started with my first project?

To kick off your first project on HP Magcloud, start by identifying your project concept and gathering content. Organize your...
Read more

What products can I create using HP Magcloud?

HP Magcloud enables users to create a variety of products such as magazines, books, brochures, and catalogs in both digital and...
Read more

Printing Options

What is the turnaround time for printing?

The printing turnaround time for HP Magcloud usually spans one to two weeks, influenced by the publication type, printing...
Read more

Can I order multiple copies of my publication?

HP Magcloud allows users to order multiple copies of their publications, catering to both individual and bulk requests. Users...
Read more

What types of printing options do you offer?

HP Magcloud provides various print-on-demand services for a wide range of publishing types, including magazines and brochures....
Read more

Design and Formatting

Are there guidelines for design and layout?

HP Magcloud offers essential design and layout guidelines to improve printed materials, emphasizing aspects like dimensions,...
Read more

What should I do if I need to update my publication?

To update a publication on HP Magcloud, a user should log in, go to "My Publications," select the publication to edit, make...
Read more

How do I format my files for printing?

To ensure optimal printing results with HP Magcloud, files should be in PDF format with a resolution of at least 300 dpi and...
Read more

Sales and Distribution

Do you offer any discounts for bulk orders?

HP Magcloud offers advantageous pricing for bulk orders, with potential discounts depending on quantity and publication type....
Read more

Can I sell my published work through HP Magcloud?

Yes, individuals can sell their work on HP Magcloud, which allows users to publish and set prices for various materials. The...
Read more

What are your pricing structures for different projects?

HP Magcloud features a versatile pricing model that adjusts based on publication size, paper type, quantity, and color options....
Read more

Order Management

How do I handle copyright issues?

To address copyright matters while using HP Magcloud, creators should understand their rights over original works and the...
Read more

What is your return policy on printed items?

HP Magcloud's return policy states that printed items are typically non-returnable and non-refundable after production due to...
Read more

Can I track my order once it has been placed?

Customers using HP Magcloud can track their orders through a confirmation email and their accounts on the Magcloud website,...
Read more
We look to the HP Magcloud issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HP Magcloud issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!