HP Magcloud Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about HP Magcloud customer service, archive #1. It includes a selection of 1 issue(s) reported March 11, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I need help with a pdf document that has two different page sizes. The covers are 8.25"x11.25" and the inside pages are 17.25"x11.25". The MagCloud uploader is giving me an error due to the different page sizes. I've attempted uploading the pages separately, but the platform does not allow multiple pdfs for one project. Previously, I could upload a single document with covers and inside pages despite the size difference. Can anyone advise on how to resolve this?
Reported by GetHuman-kirscha on jueves, 11 de marzo de 2021 19:36

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