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HBO MAX Customer FAQ

Top Answers & How-to Guides

What is HBO MAX's Phone Number?

The question we are asked most often is about how to talk to HBO MAX customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How many profiles can I have on my HBO Max account?

You can have up to six profiles on your HBO Max account. This allows multiple members of your household to have their own personalized...

Can I share my HBO Max account with others?

Yes, you can share your HBO Max account with others, but there are some limitations. HBO Max allows you to create up to five user profiles...
Ask any question you have about HBO MAX customer service, get an answer now.
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Recent HBO MAX Customer Questions

When is DUNE 2 going to stream on HBO MAX

We're sorry, but as of now, there is no confirmed date for when DUNE 2 will be available to stream on HBO MAX. HBO MAX often updates its media library, so keep an eye out for announcements about new releases.
Asked Apr 15, 2024 6:20 PM

Help me with my HBO MAX customer service issue

Devices

What devices can I stream HBO Max on?

HBO Max can be streamed on a wide range of devices, ensuring a seamless entertainment experience for users. You can enjoy all the compelling...
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Subscription

Do I need a cable/satellite TV subscription to access HBO Max?

No, you do not need a cable or satellite TV subscription to access HBO Max. HBO Max is a standalone streaming service that allows you...
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What is the cost of HBO Max?

HBO Max is a premium streaming service that offers an extensive library of content, including blockbuster movies, exclusive series,...
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Download

Can I download shows and movies to watch offline on HBO Max?

Yes, HBO Max offers the option to download shows and movies for offline viewing. With this feature, you can enjoy your favorite content...
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Profiles

How many profiles can I have on my HBO Max account?

You can have up to six profiles on your HBO Max account. This allows multiple members of your household to have their own personalized...
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Content

What content is available on HBO Max?

HBO Max offers an extensive range of content across various genres and categories. Subscribers can access a vast library of critically...
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Account Sharing

Can I share my HBO Max account with others?

Yes, you can share your HBO Max account with others, but there are some limitations. HBO Max allows you to create up to five user profiles...
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Comparison

What is the difference between HBO and HBO Max?

HBO and HBO Max are two distinct streaming services offered by WarnerMedia. While both provide access to HBO's original content like...
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Parental Controls

Are there parental controls on HBO Max?

Yes, HBO Max offers parental controls to ensure a safe and family-friendly streaming experience. These controls allow parents and guardians...
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Languages

What are the supported languages on HBO Max?

HBO Max supports a diverse range of languages to cater to a global audience. Currently, the platform offers content in English, Spanish,...
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We look to the HBO MAX issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HBO MAX issues reported to GetHuman
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