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Grove Collaborative Customer FAQ

Top Answers & How-to Guides

How do I Contact Grove Collaborative Customer Service?

The question we are asked most often is about how to talk to Grove Collaborative customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Grove Collaborative Customer Questions

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Products and Offerings

What types of products does Grove Collaborative offer?

Grove Collaborative provides an array of products centered on home essentials and personal care, prioritizing sustainability....
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Are all Grove products eco-friendly?

Grove Collaborative offers many products focused on eco-friendliness and sustainability, including personal care and cleaning...
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How do I discover new products on Grove Collaborative?

To discover new products on Grove Collaborative, customers can visit the website's new arrivals section, explore seasonal...
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Order and Subscription Management

Can I subscribe to automatic deliveries from Grove?

Grove Collaborative does provide an option for customers to set up automatic deliveries, allowing for regular receipt of...
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How do I modify my subscription with Grove Collaborative?

To modify a subscription with Grove Collaborative, users can log into their account and select "Subscriptions" to manage...
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Do I need a membership to shop at Grove?

Shopping at Grove Collaborative does not require a membership, allowing customers to purchase products freely without fees....
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Quality and Sustainability

How does Grove Collaborative ensure product quality?

Grove Collaborative prioritizes product quality by curating eco-friendly items, collaborating with reputable brands, and...
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How does Grove Collaborative support sustainability?

Grove Collaborative fosters sustainability through eco-friendly practices by providing safe, natural products and emphasizing...
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Shipping and Delivery

What is the return policy for Grove Collaborative products?

Grove Collaborative allows returns within thirty days of receiving an order, provided items are in original condition. Some...
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What shipping options are available through Grove Collaborative?

Grove Collaborative provides various shipping options including standard shipping, a subscription service for regular...
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Customer Support

What payment methods are accepted by Grove Collaborative?

Grove Collaborative accepts various payment methods, including major credit cards like Visa and American Express, as well as...
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What are the benefits of using Grove Collaborative over other retailers?

Grove Collaborative stands out due to its focus on eco-friendly products, convenience through subscription services,...
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Can I gift Grove Collaborative products to someone else?

Grove Collaborative products can indeed be gifted. You can buy gift cards for recipients or order specific items to be shipped...
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How can I contact Grove Collaborative about an order issue?

To address an order issue with Grove Collaborative, customers can visit their website and check the help section for common...
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Is there a loyalty program for Grove customers?

Grove Collaborative offers a loyalty program called Grove Rewards, enabling customers to earn points for purchases, referrals,...
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We look to the Grove Collaborative issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Grove Collaborative issues reported to GetHuman
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