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GreenSky Customer FAQ

Top Answers & How-to Guides

What is GreenSky's Phone Number?

The question we are asked most often is about how to talk to GreenSky customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about GreenSky customer service, get an answer now.

Recent GreenSky Customer Questions

I want to payoff my loan in full. What do I need to do?

To pay off your loan in full with GreenSky, you'll need to obtain your pay-off amount first. You can log in to your online account and get this information. Once you have the pay-off amount, you can make a payment in your online account by clicking on the "Make a Payment" button and entering the pay-off amount. You can also call GreenSky's automated system if you prefer to pay through phone. Please do note that the pay-off amount can change due to accruing interest, so it's important to check the current amount right before making your full payment.
Asked Apr 9, 2024 4:04 PM

Help me with my GreenSky customer service issue

Application Process

How do I apply for a loan with GreenSky?

To obtain a loan from GreenSky, one should visit their website to access application details. Potential borrowers can click on...

What is the approval process for GreenSky loans?

GreenSky offers a user-friendly loan approval process for financing home improvements, medical expenses, and more through...

How can I check the status of my GreenSky application?

To check the status of a GreenSky application, individuals can log into their account on the official site, review their email...

Comparison and Availability

How are GreenSky loans different from traditional bank loans?

GreenSky loans distinguish themselves from traditional bank loans by focusing on quick, point-of-sale financing for purchases,...

Can I refinance my existing loan with GreenSky?

Borrowers may have refinancing options with GreenSky, allowing them to alter loan terms or secure better rates based on their...

Is GreenSky available to residents in all states?

GreenSky offers services in numerous states, but availability can differ due to regulations. It is advisable for potential...

Loan Options

What financing options does GreenSky offer?

GreenSky offers various financing options, mainly focusing on home improvement loans with flexible plans. They provide...

What is the interest rate range for GreenSky loans?

GreenSky loans have interest rates that can vary from around 5.99 percent to about 29.99 percent, depending on factors like the...

What types of projects can I finance through GreenSky?

GreenSky provides financing for various projects mainly in home improvement, such as renovations, roof replacements, and...

Fees and Payments

Can I make extra payments on my GreenSky loan?

Borrowers can generally make extra payments on their GreenSky loans, which helps reduce principal and interest over time. Loan...

What happens if I miss a payment on my GreenSky loan?

Missing a GreenSky loan payment can result in late fees, potential credit score damage, and possible reporting to credit...

Are there any fees associated with GreenSky loans?

GreenSky loans may have various fees depending on the loan offer and terms, including potential origination and late payment...

Loan Management

What should I do if I have questions during the loan process with GreenSky?

When you have questions about the loan process with GreenSky, it is wise to review the initial documentation for helpful...

Does GreenSky report to credit bureaus?

GreenSky is a technology platform that enables financing but does not directly report to credit bureaus. Reporting depends on...

How long does it take to receive funds after approval from GreenSky?

After receiving loan approval from GreenSky, funds are typically available within one or two business days. However, this may...
We look to the GreenSky issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GreenSky issues reported to GetHuman
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