What is Graco's return/exchange policy?

Graco products typically come with a return and exchange policy that can vary based on the specific product and the point of purchase. Generally, Graco allows customers to return or exchange items within a certain period after purchase, usually around thirty days, provided that the products are in new and unused condition, with all original packaging intact. For items that are defective or damaged upon arrival, customers may be eligible for a different form of recourse that may include repairs, replacements, or exchanges according to warranty terms. It is important to note that the process for returns and exchanges may differ depending on whether the product was purchased directly from Graco or through a retailer. When looking to return or exchange a Graco product, it is advisable for customers to check the specific return policy of the retailer where the purchase was made. Additionally, when planning to initiate a return or exchange, keeping the original proof of purchase, such as a receipt or order confirmation, is essential as it may be required to complete the process. Customers may also want to refer to the official Graco website for detailed guidelines and instructions relevant to their situation, including any documentation that may be necessary to facilitate the return or exchange. For the most accurate and up-to-date information regarding returns and exchanges, visiting the current web page dedicated to customer service on the Graco website will provide valuable insights.