If a driver does not arrive when you expect them, it is generally advisable to first check the application for any updates regarding your ride. The app may provide information about the driver's location and estimated time of arrival. It is important to ensure that you have entered the correct pick-up location, as an incorrect address could lead to delays.
If the driver is still not arriving, consider waiting a few minutes, as sometimes they may be delayed due to traffic or other unforeseen circumstances. If the wait becomes excessive or you cannot locate your driver, you may consider cancelling the ride and requesting a new one.
Additionally, looking on the Grabguard.com website may provide further guidance on the appropriate measures to take in this situation. This could include specific contact information or support resources that could assist you if issues persist. Remember, it is always best to stay calm and patient during such situations.
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