© GetHuman Inc.

What should I do if I encounter a technical issue while playing?

Asked 4 months ago
If a user encounters a technical issue while playing a game from the GOG.com platform, there are several steps they can take to troubleshoot the problem. First, it is advisable to check the game’s system requirements to ensure that the user’s computer meets or exceeds them. This information can typically be found on the game’s store page on the GOG.com website. Next, ensuring that the GOG Galaxy client is updated to the latest version can resolve many common issues. Users can also verify the integrity of the game files through the GOG Galaxy client, as this may fix corrupted files that could be causing technical difficulties. Additionally, it is helpful to check for any available game patches or updates that might address the specific issue being experienced. Many games on GOG.com are frequently updated to improve performance and fix bugs. Should these steps not resolve the issue, users can look for support resources on the GOG.com website, such as the troubleshooter or community forums. Many users share their experiences and solutions to various technical challenges, which can offer valuable insights. GOG.com maintains a wealth of support documentation that may assist in resolving the issue at hand. For more specific inquiries, users may want to consult the support section on the website for contact information or additional assistance.
Answered Jul 29th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Gog.com Questions

Need to contact Gog.com?

If you need to talk to Gog.com customer service, now that you have the answers that you needed, click the button below.
Contact Gog.com

Gog.com

Find a list of many popular Gog.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Gog.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!