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Can I cancel or change my order after it is placed?

Asked 2 years ago
Once an order is placed on GearBest, the ability to cancel or change it depends on several factors, including the status of the order. If the order has not yet been processed or shipped, it may be possible to modify or cancel it. GearBest typically provides a limited timeframe for making such changes, and customers are encouraged to act quickly if they wish to request a cancellation or alteration. If the order has already entered the shipping or processing stages, modifying it can become more complicated, and it may no longer be feasible to make any changes. In some cases, customers may need to wait until the item is received, and then they can consider return options. For the most accurate and specific guidance related to a particular order, it is advisable to refer to the information available on the GearBest website or check the order details directly. This can provide the necessary steps and policies regarding order modifications and cancellations.
Answered Sep 10th 2025

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