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Freedom Scientific Customer FAQ

Top Answers & How-to Guides

What is Freedom Scientific's Phone Number?

The question we are asked most often is about how to talk to Freedom Scientific customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Freedom Scientific Customer Questions

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Products and Services

What products does Freedom Scientific offer?

Freedom Scientific provides a wide range of assistive technology, including the JAWS screen reader for Windows, ZoomText for...
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Can I purchase Freedom Scientific products directly from your website?

Freedom Scientific does not sell products directly from their website. They offer a network of authorized resellers who provide...
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What types of assistive technology does Freedom Scientific specialize in?

Freedom Scientific focuses on assistive technology for individuals with visual impairments and disabilities. Their key products...
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Trial and Payment

Is there a trial period for Freedom Scientific products?

Freedom Scientific generally does not provide a standard trial period for their products, but they offer demo versions, user...
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What payment options are accepted by Freedom Scientific?

Freedom Scientific generally accepts a variety of payment methods, including major credit cards like Visa, MasterCard, American...
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Are there any discounts or promotions available for Freedom Scientific products?

Freedom Scientific provides various discounts and promotions that may vary throughout the year, including special pricing for...
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Can I return or get a refund for a product purchased from Freedom Scientific?

Freedom Scientific has a defined return and refund policy, usually allowing around thirty days for returns if products are in...
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Software Installation and Requirements

Can I use Freedom Scientific software on multiple devices?

Typically, Freedom Scientific software licenses only permit a single installation on one device, but some licenses may allow...
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Are there any system requirements for using Freedom Scientific software?

Freedom Scientific software, including JAWS, has specific system requirements based on the application. Users should check for...
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What languages are supported by Freedom Scientific software?

Freedom Scientific software offers support for multiple languages, including English, Spanish, French, German, Italian,...
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How do I install Freedom Scientific software?

To install Freedom Scientific software, first select the product, such as JAWS or ZoomText, then download the latest...
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Technical Support

Is technical support available for Freedom Scientific products?

Freedom Scientific does provide technical support for its products, offering assistance with troubleshooting, software updates,...
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Do your products come with user manuals?

Freedom Scientific typically includes user manuals with their products, offering detailed guidance on features and...
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What support resources are available for Freedom Scientific customers?

Freedom Scientific provides various support resources, including an extensive online knowledge base, user guides, technical...
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