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Franklin Bank Customer FAQ

Top Answers & How-to Guides

How do I Contact Franklin Bank Customer Service?

The question we are asked most often is about how to talk to Franklin Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account with Franklin Bank, you can visit one of our branches and speak with a customer service representative. They...

What documents do I need to provide to open a new account?

To open a new account at Franklin Bank, you will need to provide a few essential documents. Firstly, a valid government-issued ID such...
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Account Opening

How do I open a new account?

To open a new account with Franklin Bank, you can visit one of our branches and speak with a customer service representative. They...
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What documents do I need to provide to open a new account?

To open a new account at Franklin Bank, you will need to provide a few essential documents. Firstly, a valid government-issued ID such...
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Online Banking

How do I sign up for online banking?

To sign up for online banking at Franklin Bank, simply visit our website and click on the "Online Banking" or "Register" button. Follow...
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Can I access my accounts online?

Yes, you can access your accounts online with Franklin Bank. Our convenient and secure online banking service allows you to manage...
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Transactions

How do I make a deposit or withdrawal?

To make a deposit at Franklin Bank, you can visit one of our branch locations and speak with a teller or use the ATM. You can also...
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Services

What services does Franklin Bank offer?

Franklin Bank offers a wide array of financial services tailored to meet the diverse needs of its customers. With a focus on providing...
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Minimum Deposit

What is the minimum deposit required to open an account?

The minimum deposit required to open an account with Franklin Bank is $100. We believe in making banking accessible to all individuals,...
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Fees

What are the fees associated with maintaining an account?

At Franklin Bank, we strive to make our banking services as transparent and cost-effective as possible. We believe in providing our...
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Interest Rate

What is the interest rate on savings accounts?

The interest rate on savings accounts at Franklin Bank is highly competitive and varies based on several factors. These factors include...
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FDIC Insurance

Are my deposits insured by the FDIC?

Yes, your deposits at Franklin Bank are insured by the Federal Deposit Insurance Corporation (FDIC). The FDIC is an independent agency...
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Branch Hours

What are the operating hours of Franklin Bank branches?

The operating hours of Franklin Bank branches may vary depending on the location and day of the week. Generally, our branches are open...
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Help me with my Franklin Bank customer service issue

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