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Can I return or exchange a pair of shoes I purchased?

Asked 2 years ago
FootFitter has a return and exchange policy that typically allows customers to return or exchange shoes under certain conditions. Generally, this policy applies if the shoes are in new, unworn condition with all original packaging and tags intact. Customers usually have a specified time frame, often around thirty days from the date of purchase, to initiate a return or exchange. It is essential to review the specific return policy details provided on the FootFitter website, as these can vary depending on promotions or sales. Additionally, customers may need to follow particular steps for processing the return or exchange, such as obtaining a return authorization number or completing a return form. For the most accurate and updated information on the return and exchange policy, including any specific requirements, it is advisable to visit footfitter.com. There, you can find all necessary details and contact information if further assistance is needed.
Answered Oct 23rd 2025

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