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What are the return/exchange policies?

Asked 2 years ago
Foot Locker has a straightforward return and exchange policy designed to ensure customer satisfaction. Customers can return items purchased from Foot Locker within a specified period, typically within thirty days of the purchase date. The items must be unworn, unwashed, and in their original packaging, which includes any tags or labels that were attached. If items meet these criteria, customers can receive a full refund or exchange for a different size or style. It is important to remember that footwear and apparel purchased as part of promotional events or sales may have different return conditions, so reviewing specific details for those items is advisable. For online purchases, customers will generally need to initiate the return process through the Foot Locker website, where they can print a return shipping label. Additionally, Foot Locker's website provides detailed guidelines on how to navigate returns and exchanges, so it is beneficial to consult the current page for the most accurate and updated information.
Answered Jul 14th 2025

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