What happens if my internet goes down while using Fonality?

If the internet connection goes down while using Fonality, which provides VoIP services, there are several implications for users. Primarily, VoIP relies heavily on a stable internet connection, so any disruption can significantly impact call quality or the ability to make and receive calls altogether. When the internet goes down, users may experience dropped calls, poor audio quality, or completely lose the ability to communicate via the Fonality system. Fonality has some features designed to mitigate issues related to internet outages. For instance, it offers an option for failover. This means that when an internet issue occurs, users can route calls through a secondary connection, such as a cellular network. However, this feature needs to be configured in advance to ensure seamless transition during an outage. Users are encouraged to set up their preferred failover options to maintain connectivity. Another important consideration is that some Fonality services may still be accessible through local network means, assuming that the internal network remains intact. Voice messages and other important data may also be stored and accessible once the internet service is restored. It is important for users to be familiar with their specific Fonality setup and its capabilities. For more detailed guidance on managing internet outages and ensuring seamless communication, users may wish to refer to the resources available on the Fonality website or consult their service documentation.