What is your return or refund policy?

Flowershop.com, as a reputable online floral delivery service, aims to provide customers with top-quality products and satisfaction. The return and refund policy is designed to address customer concerns and ensure peace of mind when making a purchase. Typically, Flowershop.com will allow returns or refunds if the products delivered do not meet the expectations set at the time of order. This can include instances where the flowers arrive damaged, the wrong item is delivered, or if the flowers show signs of poor quality. It is important for customers to inspect their orders upon arrival and address any issues promptly. Generally, Flowershop.com requests that customers contact them within a certain time frame after receipt of the order if there are any problems. The details regarding time frames and the specifics of how to initiate a return or refund are usually outlined in the policy section on their website. Additionally, customers may be required to provide photographic evidence of any issues with the order to facilitate claims. Customers are encouraged to familiarize themselves with the complete details of the policy on the current web page of Flowershop.com, where they can find specific guidelines, procedures, and any exclusions that may apply. This proactive approach can help ensure that customers have a smooth experience when dealing with any concerns related to their floral purchases.