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Florida Public Utilities Customer FAQ

Top Answers & How-to Guides

What is Florida Public Utilities's Phone Number?

The question we are asked most often is about how to talk to Florida Public Utilities customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my account information?

To update your account information with Florida Public Utilities, you can easily do so by logging into your online account and accessing...

What are the office hours and locations of Florida Public Utilities?

Florida Public Utilities has multiple office locations to serve customers across the state. Our office hours and locations vary by...
Ask any question you have about Florida Public Utilities customer service, get an answer now.
Contact Florida Public Utilities customer service

Service Start/Stop

How do I start or stop my utility service?

To start or stop your utility service with Florida Public Utilities, simply contact our customer service department. You can reach...
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Power Outage

What should I do if I experience a power outage?

If you experience a power outage, the first step is to check if your neighbors are also affected to determine if it is a widespread...
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Emergency Reporting

How can I report a gas leak or emergency?

In the event of a gas leak or other emergency, please contact our dedicated emergency line for immediate assistance. Our team is available...
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Billing Preferences

How can I sign up for paperless billing?

To sign up for paperless billing with Florida Public Utilities, you can easily enroll through your online account on their website....
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Account Information

How do I update my account information?

To update your account information with Florida Public Utilities, you can easily do so by logging into your online account and accessing...
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Services Offered

What services does Florida Public Utilities offer?

Florida Public Utilities offers a wide range of services to meet the energy needs of its customers. We provide natural gas, propane,...
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Payment Options

What payment options are available?

Florida Public Utilities offers several payment options to make it convenient for customers to pay their bills. Customers can choose...
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Rates

What are the current rates for electricity and natural gas?

The current rates for electricity and natural gas offered by Florida Public Utilities may vary and are subject to change. It is recommended...
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Energy Programs

Where can I find information about energy-saving programs or rebates?

You can find information about energy-saving programs and rebates on the Florida Public Utilities website. Simply visit our website...
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Office Information

What are the office hours and locations of Florida Public Utilities?

Florida Public Utilities has multiple office locations to serve customers across the state. Our office hours and locations vary by...
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Help me with my Florida Public Utilities customer service issue

Ask any question you have about Florida Public Utilities customer service. We will do our best to get you answers right away.
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