FlipKey Customer FAQ

The cancellation policy for bookings on FlipKey may vary depending on the individual property owner or manager. However, there are The flexible policy allows free cancellation up to a certain number of days before the check-in date, with a full refund minus any applicable service fees. The moderate policy requires cancellation a few days prior to check-in for a refund, which may be subject to some fees. The strict policy typically means no refund for cancellations made within a specific time period before check-in. It is important to review the cancellation policy of the specific property before booking on FlipKey as some owners may have chosen a custom policy. This information can be found on the property listing page, under the "Prices & Availability" section....

On FlipKey, we accept various payment methods to provide convenience and flexibility for our users. You can make payments using major...

Yes, you can modify or cancel your booking after it has been confirmed. However, the ability to modify or cancel your booking depends...

Yes, creating an account is necessary to book a vacation rental on FlipKey. To ensure a smooth booking process and personalized experience,...

No, there are no additional fees or taxes added to the rental cost on FlipKey. The rental rate you see on the listing is the final...

To become a verified host on FlipKey, certain requirements need to be fulfilled. Firstly, you must create a hosting account on FlipKey...

Yes, travel insurance is offered for bookings made on FlipKey. We understand that unforeseen circumstances can disrupt travel plans,...