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First United Customer FAQ

Top Answers & How-to Guides

What is First United's Phone Number?

The question we are asked most often is about how to talk to First United customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open an account?

To open an account with First United, one should choose the right account type, collect essential documents like ID, and apply...

What are the requirements for opening a business account?

To open a business account with First United, requirements generally include documents verifying business formation, personal...
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Recent First United Customer Questions

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Account Opening

How do I open an account?

To open an account with First United, one should choose the right account type, collect essential documents like ID, and apply...
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What are the requirements for opening a business account?

To open a business account with First United, requirements generally include documents verifying business formation, personal...
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What types of business accounts does First United offer?

First United provides a range of business accounts including checking and savings accounts for managing finances, alongside...
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Deposits and Transactions

How do I set up direct deposit?

To set up direct deposit with First United, obtain the necessary form from their website or your employer. Fill in your...
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Can I transfer funds to another bank?

Yes, customers of First United can transfer funds to other banks using various methods, including wire transfers and electronic...
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What should I do if my account is overdrawn?

If an account is overdrawn, it is crucial to review recent transactions to identify the cause. Customers should promptly...
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Loans and Credit

How long does it take to process a loan application?

The timeline for processing a loan application at First United can differ due to factors like loan type, documentation...
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What types of loans do you offer?

First United provides a range of loan options to cater to various customer needs, including personal loans for expenses, home...
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Can I apply for a credit card online?

Individuals are able to apply for a credit card online via First United's official site. The application process is...
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Savings and Fees

What is the minimum balance required for a savings account?

The minimum balance needed for a savings account at First United differs based on the account type. Some may have no...
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Are there any fees associated with online banking?

Online banking at First United typically involves no fees for basic services like account access and transfers. However,...
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How often is interest paid on savings accounts?

Interest on savings accounts at First United is generally credited monthly, though this may vary depending on the specific...
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Financial Services

Where are your ATM locations?

First United has ATMs located at branch sites, grocery stores, and public areas for easy access to funds. For the latest...
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Do you offer financial planning services?

First United provides a range of financial planning services aimed at helping both individuals and businesses meet their...
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Security Measures

What security measures are in place to protect my account?

First United prioritizes security with measures like encryption, multi-factor authentication, account monitoring for suspicious...
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How can I dispute a transaction on my account?

To dispute a transaction with First United, begin by reviewing your statements and gathering necessary documentation, such as...
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