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First Horizon Home Loans Customer FAQ

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How do I Contact First Horizon Home Loans Customer Service?

The question we are asked most often is about how to talk to First Horizon Home Loans customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent First Horizon Home Loans Customer Questions

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Loan Requirements

What is the minimum credit score required to qualify for a First Horizon Home Loan?

First Horizon Home Loans generally requires a minimum credit score of about 620 for conventional loans, but this may vary based...
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What documents do I need to provide when applying for a First Horizon Home Loan?

When applying for a loan with First Horizon, individuals must gather various documents, including proof of identity and income,...
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What are the fees associated with a First Horizon Home Loan?

First Horizon Home Loans may charge a variety of fees including application, underwriting, and processing fees, as well as...
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Are there options for low down payment home loans?

First Horizon Home Loans does provide various low down payment options, typically requiring three to five percent down. These...
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Loan Types and Programs

What are the different types of home loans offered by First Horizon?

First Horizon Home Loans provides an array of mortgage options to suit various needs, including conventional loans,...
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What are the current interest rates for First Horizon Home Loans?

First Horizon Home Loans does not publicly share fixed interest rates, as they fluctuate based on factors like credit score,...
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Can I use a First Horizon Home Loan for investment properties?

First Horizon Home Loans provides various mortgage options, including loans for investment properties, though the criteria for...
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Are there any special programs or incentives available for first-time homebuyers through First Horizon?

First Horizon Home Loans has several programs aimed at first-time homebuyers, such as loans with lower down payments and...
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Loan Features

What is the maximum loan amount available for First Horizon Home Loans?

The maximum loan amount from First Horizon Home Loans depends on factors like loan type, borrower financial status, and lending...
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Is there a penalty for prepaying my First Horizon Home Loan?

First Horizon Home Loans typically does not charge a prepayment penalty, allowing borrowers to pay off mortgages early without...
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What is the difference between a fixed-rate and adjustable-rate mortgage?

A fixed-rate mortgage maintains a steady interest rate and monthly payment, offering stability for long-term planning. In...
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Can I make extra payments on my First Horizon Home Loan without penalties?

First Horizon Home Loans generally permits extra payments without penalties, which helps decrease interest costs and may...
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Application Process

Can I get pre-approved for a home loan with First Horizon?

First Horizon allows individuals to get pre-approved for a home loan by submitting an application with financial details. This...
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How long does it typically take to get approved for a First Horizon Home Loan?

The approval time for a First Horizon Home Loan can differ, typically needing a few hours to days for pre-approval and about...
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Can I refinance my existing First Horizon Home Loan?

Yes, you can refinance your existing First Horizon Home Loan, which may lower your interest rate or monthly payments. It is...
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Financial Calculations

How can I find a mortgage calculator on First Horizon's website?

To locate a mortgage calculator on First Horizon's website, start at firsthorizon.com and navigate to the home loans or...
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What types of insurance do I need when taking out a home loan?

When obtaining a home loan, it is typically necessary to have homeowners insurance for property protection and liability...
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What are the tax implications of a home loan?

When obtaining a home loan, understanding tax implications is crucial. Homeowners can often deduct mortgage interest and...
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